Shipping policy
At MOON FAST LIMITED, we are committed to delivering your orders safely and efficiently throughout Ireland.
Company Details
MOON FAST LIMITED
108A Upper Tooting Road
London, England, SW17 7EN
Email: admin@moonfast.co.uk
Phone: +44 78630 33865
Order Processing
All orders are processed within 1–3 business days after payment has been successfully received.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high demand, processing times may be slightly extended. If a significant delay occurs, customers will be notified by email.
Shipping Rates & Delivery Times
Ireland
Standard Shipping: 3–7 Business Days
Express Shipping: 2–4 Business Days
Shipping charges are calculated and displayed at checkout before payment is completed.
Order Tracking
Once your order has been dispatched, a shipping confirmation email containing tracking information will be sent (where available).
Tracking updates are provided by the shipping carrier and may take up to 24 hours to become active.
Customs, Duties & Taxes
Orders delivered within Ireland are processed according to applicable regulations.
Any taxes, duties, or additional charges required by local authorities are the responsibility of the customer unless otherwise stated at checkout.
Delivery Delays
Estimated delivery times are provided as a guide only and are not guaranteed.
Delays may occur due to:
* Weather conditions
* Customs inspections
* Carrier disruptions
* Public holidays
* Other circumstances beyond our control
MOON FAST LIMITED is not responsible for delays caused by shipping carriers or government authorities.
Incorrect Shipping Addresses
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect address is provided, please contact us immediately. Once an order has been dispatched, modifications may not be possible.
Additional shipping costs resulting from incorrect address information may be charged to the customer.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date.
We will investigate the matter with the carrier and, where appropriate, arrange a replacement or refund in accordance with applicable consumer protection laws.
Contact Us
For any questions regarding shipping or delivery, please contact:
MOON FAST LIMITED
108A Upper Tooting Road
London, England, SW17 7EN
Email: admin@moonfast.co.uk
Phone: +44 78630 33865